At Compressor Source, we want you to feel confident in your purchase. If, for any reason, you’re not satisfied, our return process is designed to be simple and transparent. 

Return Period

• Returns are accepted within 60 days of the delivery date.
• To qualify, items must be returned with proof of purchase and in the condition specified below.

Restocking Fees

• Returned New Items (unused, in original packaging): 0% restocking fee.
• Returned Used Items (not defective): Up to 50% restocking fee.
• Returned Items Different from What Was Shipped: 100% restocking fee (no refund).
• Returned Items Shipped Without Adequate Packaging Resulting in Damage: Up to 100% restocking fee

Ineligible Items

• Any item that ships via LTL Freight is non-returnable unless the product is damaged during shipping or is deemed defective by one of our technicians via phone or email.

Refunds

• Refunds are issued back to the original payment method once the return has been inspected and approved.
• We process returns within 48 hours of receiving them in our warehouse.
• Please allow 5–7 business days for funds to appear in your account after processing.
• Original shipping charges are non-refundable unless the return is due to our error.

Return Shipping

• Compressor Source will provide a pre-paid return label for all approved returns.
• The return shipping cost will be deducted from the final refund for all returns unless the item was defective or the incorrect item was shipped to the customer.

For more shipping information, see our standard Shipping Policy and our Freight Shipping Policy.

Pump Returns

Please note: We cannot accept returns for pumps that have been installed unless the pump is deemed defective by one of our service technicians via email or phone. Before returning your pump, the following packing requirements must be met, or no credit will be issued:

• Use the same box that we shipped your pump in, or a double-strength box.
• Place 3 inches of solid packing material or cardboard on the bottom of the box before placing the pump inside. (Do not use newspaper or packing peanuts alone as cushioning.)
• Use heavy-duty packaging or folded cardboard to provide 3 inches of protection between the pump and the sides of the box.
• If using any loose packing material, apply packaging tape over all holes in the pump head or body to prevent debris intrusion.
• Seal all seams of the box with heavy-duty packaging tape.
• Purchase shipping insurance that covers the full value of the pump.

Exchanges

As of November 1st, 2025, Compressor Source does not accept exchanges. This is due to a technical limitation with our inventory management system. If you want a different product than what was ordered, we recommend requesting a return for a refund for your item and then purchasing the new item under a different order number.

Request a Return